Please understand we can only run courses if they at least break even or incur only a small loss. Our instructor contract policy allows us 40 days cancellation after which we are locked into our agreement. For this reason we have a strict cancellation policy that safeguards registered students as well as EquiCanis Africa Pty Ltd/Equinology Inc from financial losses and opportunity cost due to an untimely student withdrawal leading to course cancellation.

The R4,000 non-refundable, non-transferable deposit is required to register for this course. The remaining balance of the tuition and fees is refundable provided EquiCanis Africa Pty Ltd/Equinology Inc receives written notice from the registered student no less than 6 (six) weeks before course commencement (a person that has submitted a registration form for any particular course is classified as a registered student) to be entitled to a refund of their course fees (less deposit). Course deposit fees are non-refundable and non-transferable. We will not roll your deposit onto another course. No refunds after the 6 (six) week cut-off date for any reason.

While we understand there may be emergencies and other issues that may restrict your attendance, there are no exceptions to this policy. You may transfer your tuition to another person for the particular course providing they meet the prerequisites, but will need to let the office know of the change.

To re-iterate, any registrations received by EquiCanis Africa Pty Ltd/Equinology Inc and not cancelled by written notification 6 (six) weeks before course commencement will be deemed as accepted – in this regard full course fees are deemed outstanding and must be paid irrespective of attendance of the registered student. All solicitors’ fees incurred in recovering the course fees will be for the account of the registered student. No refunds will be granted after this time for any reason whatsoever.

Your letter of confirmation and course fact sheet will be sent to you by email.

If a course should not run due to low enrolment or other circumstances beyond our control, EquiCanis Africa Pty Ltd/Equinology Inc will notify the students 20 days prior to the course commencement and return all tuitions collected including the deposit. Although students may wish to make travel arrangement before this time, EquiCanis Africa Pty Ltd/Equinology Inc. will not be held responsible for any losses incurred due to cancellation or postponement of a clinic. EquiCanis Africa Pty Ltd/Equinology Inc. will not be held responsible for travel arrangements and we suggest you purchase travel insurance if you plan to make early travel plans.

Numbers of participants are limited for each course, as soon as a course has reached its full number of participants a waitlist will be opened to allow prospective students to join the course in the event of cancellation of registrations.